HeresHow.Guide Terms of Use
Updated: July 6, 2026
What we collect
When you buy something, we collect your name, email address, and billing details. Payments run through Stripe, so your full card number goes to them and never touches our site. What we can see is the order itself: what you bought, when, and the last four digits of the card.
When you create an account, we collect your name, email address, and password. Passwords are stored encrypted, which means we can’t see yours. If you forget it, we reset it. We can’t look it up.
When you join our email list, we collect your email address and your name if you give it.
When you use the site, our hosting and analytics automatically log technical information: your IP address, browser and device type, the pages you visit, how long you stay, and the site that sent you our way.
We don’t ask for sensitive information like Social Security numbers, health records, or financial account details. Please don’t send them to us.
Child accounts and parent notes
If you’re a parent, you can create a linked account for your kid. To do that, we collect their name and email address. You’re handing us that information on their behalf, so please make sure your kid knows about it and is fine with you using their email.
Each person gets their own login. Nobody shares a password.
Parent notes are stored on our website and shown only to the parent who wrote them and the linked child account they were written for. Other kids in teh same family can’t see them and customers can’t see them. We don’t use them for marketing, we don’t analyze them, and we don’t share them.
Notes sit in our website’s database like everything else, so we can technically reach them while doing maintenance or fixing a problem. We don’t read them for any other reason. But they aren’t locked in a vault we can’t open. Please don’t put passwords, account numbers, or medical information in a note.
We don’t add child accounts to our marketing email list. Kids get account and access messages only.
Why we collect it
To give you access to what you paid for and keep your account working. To send receipts, product delivery, and support messages. To send marketing emails, but only if you asked for them. To answer your questions and fix things that break. To understand which pages people actually use, so we build more of what helps. And to keep the site secure.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. No exceptions, no fine print underneath that.
Who we share it with
We use a handful of services to run this business. Your information passes through them only so they can do their job:
- WPMU DEV hosts the website and its server logs
- SureCart handles checkout, orders, and customer records
- Stripe processes payments (they receive your card details directly)
- SureMembers controls which accounts can see which content
- Google Analytics measures site traffic and usage
- Kit manages the email list, if you’re on it
- Google Workspace for our email and business files
Each of these has its own privacy practices, and we share only what they need. We may also disclose information if the law requires it, or to protect our rights, our customers, or the site itself.
Cookies and Analytics
Cookies are small files a website stores in your browser. We use two kinds.
Necessary cookies keep you logged in, remember your cart, and let the site function. The site doesn’t work properly without them.
Analytics cookies come from Google Analytics and tell us things like which pages get read and how people find us. We use that to decide what to build next.
You’ll see a consent banner the first time you visit, and you can decline analytics cookies there. You can also block or delete cookies in your browser settings, though some parts of the site may stop working if you block the necessary ones.
We have not enabled Google’s advertising features, so your data isn’t used to build advertising profiles or follow you around the internet.
Email Marketing
How long we keep your info
Account information stays as long as your account is open. Order and payment records stick around about seven years, because tax and accounting rules require it. Email list information stays until you unsubscribe or ask us to delete it. Parent notes stay until the note, the child account, or the parent account is deleted. Analytics data is kept on Google’s standard retention schedule.
When you ask us to delete something, we delete it, minus anything we’re legally required to hold onto.
Choices
You can ask what personal information we have about you. You can ask us to correct it or delete it. You can unsubscribe from marketing anytime. You can remove a linked child account. You can close your account entirely.
Email misty@hereshow.guide and we’ll take care of it, usually within a few days.
California Privacy Rights
If you live in California, you have specific rights under the California Consumer Privacy Act, and we honor them for every customer regardless of where they live.
Categories of information we’ve collected in the past 12 months: identifiers (name, email, IP address), customer records (billing details), commercial information (what you purchased), and internet activity (pages visited, browser and device information).
Where it comes from: you, your device when you use the site, and our payment and platform providers.
Who we disclose it to: the service providers listed above, and only so they can perform their work for us.
Your rights:
- Know. Request the specific pieces and categories of information we’ve collected about you.
- Delete. Request that we delete your personal information, minus what we must keep for legal or tax reasons.
- Correct. Request that we fix information that’s wrong.
- Opt out of sale or sharing. We don’t sell or share personal information, so there’s nothing to opt out of. If that ever changes, we’ll say so here first and give you a way to opt out.
- No retaliation. We won’t deny you service, charge you more, or give you a worse experience for exercising any of this.
To make a request, email misty@hereshow.guide with what you’re asking for. We’ll confirm who you are before we act, because handing your information to the wrong person would be worse than the delay. Expect a response within 45 days. If something makes it take longer, we’ll tell you why. An authorized agent can make a request for you with written permission.
Keeping Info Safe
Children
Here’s How is written for young adults and bought by the adults in their lives. We don’t create accounts for anyone under 16, and we don’t knowingly collect information from children under 16. If you think a child under 16 has given us information, email misty@hereshow.guide and we’ll delete it.
Changes to this policy
Contact
Questions, problems, or something that needs fixing? Email misty@hereshow.guide and we’ll get back to you.
